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Effective crisis communication : , moving from crisis to opportunity / by Ulmer, Robert R. Publication: London : Sage, 2011 . xvi 239 p. Date:2011 Availability: Copies available: AUM Main Library (2),
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Introduction to emergency management / by Haddow, George D. Publication: Waltham, MA : Butterworth-Heinemann, 2014 . xix, 422 p. : 25 cm. Date:2014 Availability: Copies available: AUM Main Library (1),
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